Substantial Web Disruption Hits Many Online Platforms and Mobile Apps

A large-scale web outage has disrupted numerous websites and mobile apps around the world, with users experiencing troubles accessing the internet following issues at Amazon’s cloud computing service.

The impacted platforms include the social media app Snapchat, Roblox, the messaging service Signal, and Duolingo, in addition to multiple Amazon-managed operations such as its primary shopping platform and the Ring security home security firm.

In the UK, Lloyds bank was affected as well as its branches the bank Halifax and the Scottish bank, while there were further notifications of issues using the HM Revenue and Customs site on Monday morning. Furthermore across the UK, multiple Ring users used social media to report their security devices were malfunctioning.

Just within Britain, accounts of disruptions on specific applications totaled the many thousands for every service.

Amazon reported that the problem originated in the east coast of the United States at Amazon Web Services, a unit that provides vital online backbone for a host of businesses, who rent out resources on Amazon servers. AWS is the biggest global cloud computing platform.

Shortly after late night (PDT) in the America (8am BST), officials reported “higher error rates and latencies” for the cloud services in a zone on the east coast of the US. The widespread consequence was seen to affect services around the world, with the outage tracking website showing issues with the corresponding services in various regions.

The monitoring service Thousand Eyes, a platform that monitors online failures, also reported a increase in outages on that morning, including several cases found in the Virginia area, the location of Amazon’s US-East-1 region where AWS said the issues started.